VT420M

Product Review (submitted on November 1, 2010):

My experience was much the same as Ben and his "Unfortunate Circumstances". Only my sound cutting out problems started happening almost right out of the box last December. Problems occurred very random and intermittent. I have to agree that customer service has been very good in dealing with my problem. I couldn't have expected better from their customer service. I am also now waiting for a replacement set which I am confident will go very smoothly and professionally.

I would not hesitate to recommend this set. Quality and Price was just right. And, well, stuff happens with any product from time to time. When it does, you want the customer service to be easily reached and prompt with solutions and warranties to mean something. I have no complaints with their customer service thus far.